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About Blue Apron

Blue Apron is a New York-based e-commerce start-up that is changing the way people cook at home. Our weekly service delivers everything you need to make a fresh meal. We go shopping for our customers at wholesale, and deliver all the ingredients in exactly the right proportions, along with beautifully printed recipe cards. It's like having your own private chef-- you'll discover new recipes, eat fresher food, and save both time and money.

We're a small, energetic team of foodies and work in a very fast-paced, high-growth environment. Our company is backed by top venture capital firms, including First Round Capital and Bessemer Venture Partners.

Learn more about us at www.blueapron.com

 


Plant Manager

As the most senior member of the Blue Apron team on the West Coast the Plant Manager will oversee our Richmond, CA facility, which ships over 60,000 meals to our customers a week.
The person in this key role will lead and coordinate the Prep Kitchen, Pack Out Line, and Receiving Dock teams – a combined team of over 300 – to ensure that we deliver our boxes on time and up to Blue Apron standards. The Plant Manager sets the vision for the plant on a high level, building the team and crafting its culture. At the same time this person is well versed on the details of the operation. The Plant Manager is accountable for the team following all procedures consistently and driving measurable quantitative improvements in performance. The Plant Manager is responsible for food safety and team member safety.
As a fast-growing and rapidly evolving start-up our environment is unstructured so a strong candidate is a self-starter who has 7+ years of experience working independently to set procedures, uphold standards, and deliver measurable quantitative results in operations. Our fast paced environment demands passion, multitasking, high attention to detail, the ability to perform with a sense of urgency, and keen problem solving and organization skills.

About the role

  • As the head of a team of more than a dozen area managers and leads, you’ll work through your leadership team to direct over 300 associates.
  • Put sustainable, repeatable processes in place in all parts of our operation. Hold your team accountable to following them and empower your staff to suggest process improvements.
  • Build and develop your team. Own scheduling, training and recruiting.
  • Establish area performance standards and goals for all areas of the facility… and hold your team accountable to hitting them.
  • Recommend and implement changes in process, scheduling, and equipment to tackle problems, improve quality and efficiency, and drive costs down.
  • Own safety of the team and of the food. Ensure facilities and associates comply with all state, federal and local regulatory agencies.
  • Inspire passion and commitment at all levels of the plant. Ensure that Blue Apron is every team member’s favorite place to work!

Requirements:

  • You have a minimum of 7 years of successful managerial leadership experience in a food production environment, running a large-scale warehouse, and/or working in operations at a start-up.
  • You have open availability including nights and weekends. As this is a senior level position with a large scope of responsibility, this is far from a 9-to-5 job!
  • You have experience owning quality and efficiency KPIs and scheduling a large workforce.
  • You communicate clearly and concisely, verbally and in writing.
  • You don’t settle. You challenge the status quo and push your team and the company forward. You’re excited to grow with Blue Apron!
  • You have a Bachelor’s degree.

Pluses:

  • You’re a Six Sigma/Lean Manufacturing/Kaizen ninja.
  • You’re a safety expert. You know HACCP and OSHA regulations and requirements inside and out.
  • You know what a VLOOKUP is and you’ve used Pivot Tables before.

To apply to be our West Coast Plant Manager please email your resume and cover letter to jobs@blueapron.com. In your cover letter please (1) describe an important quantitative result you achieved in your operations career to date and (2) share your vision for the culture of Blue Apron’s West Coast plant.


Internal Recruiter

About the role

As we grow and scale our business at Blue Apron we’re looking for an ambitious talent scout to identify and recruit talent for our corporate team. As a start-up, our environment is unstructured so a strong candidate is a self-starter who has 4-6 years of experience finding and closing high-quality, passive candidates quickly. This position is based in New York.

  • We’re looking for a hunter – not a gatherer.  You understand that the most talented candidates might not be actively looking and so you create relationships.  When a new role gets posted, you already have an idea of who you’re going to reach out to.
  • You know where to look for talent.  From understanding what job boards get results, to mastering search lingo for sites like LinkedIn, it’s easy for you to find candidates worth talking with.
  • You have ideas on how to translate Blue Apron’s corporate strategy into an employment brand.  You’ve had success building a social media recruiting presence that generated high quality leads.
  • You love to close.  For you, there is no better feeling than signing an important team member on budget and ahead of schedule.
  • You know how to ask the right questions to focus a search from the beginning on the qualifications that matter most.  It’s easy for you to sit down with a hiring manager and create a compelling job description.  You’re a natural coach and managers will develop their interview techniques when they work with you.
  • Technical Recruiting experience is a plus, but not required.  At a minimum you’re the kind of person who doesn’t shy away from technical jargon.  You look forward to learning the lingo of our technical jobs over time, with support from our tech team.

To apply for this position please email your resume and cover letter to jobs@blueapron.com. In your cover letter please (1) describe one way you would attract talent for Blue Apron and (2) discuss a specific and important quantitative result you’ve achieved in your career to date.

 


Director of Finance

To apply for this position, please send an email to jobs@blueapron.com along with your resume and an email explaining why you are interested in this job.

 


Director of Food Safety

To apply for this position, please send an email to jobs@blueapron.com along with your resume and an email explaining why you are interested in this job.


Office Manager

About the role

We're looking for a dynamic office manager for our new SoHo, New York location. This individual will be responsible for management of office upkeep, services, and contractors, welcoming guests, coordinating events, as well as office snacks and beverages. Prior experience is preferred, but we're really looking for a motivated, organized individual that will contribute to our office culture and keep things running smoothly

Requirements

  • You are organized and communicate your ideas clearly.
  • You are comfortable with the researching, managing, and scheduling of office services.
  • Strong MS Office skills (Word, Excel, etc.)
  • Experience managing executive schedules a plus.

To apply, please submit a short email outlining your experience and why you are interested along with your resume to jobs@blueapron.com.

 


Software Engineer

About the role

Our engineers solve problems for both customers and members of the Blue Apron team. We evaluate, design, and implement new features to provide more enjoyable experiences for our users. We collaborate to understand and overcome unique scheduling and logistics challenges. We listen to the needs of our internal teams and build tools that bring harmony to complex operational workflows.

Our stack: Ruby on Rails, PostgreSQL, RSpec, jQuery, HAML, Sass, Bootstrap, Git, Heroku

About you

  • You communicate your ideas clearly.
  • You're excited to learn and evaluate new technologies and techniques.
  • You've taken features or products from concept to completion and have experience working with at least one large-scale Rails application.
  • You're confident with JavaScript and CSS and understand the challenges involved with supporting older browsers.
  • You're mindful of your impact. You write tests to improve the quality and reliability of your code.
  • You help teammates improve when reviewing their work and appreciate feedback when they reciprocate.

This role comes with health insurance, a flexible vacation policy, and competitive salary and equity. To apply, please submit a short email outlining your experience and why you are interested along with your resume to jobs@blueapron.com.

 


UX Developer

To apply, please submit a short email outlining your experience and why you are interested along with your resume to jobs@blueapron.com.

 


Systems Admin / Network Admin

About the role

We're looking for a systems administrator in the New York area with relevant experience to help manage our growing office and warehouse technical infrastructure. This individual would be responsible for managing our computer equipment in our offices and fulfillment centers, VoIP phone system, printers, and barcode scanners. They should be comfortable troubleshooting both software and hardware issues both remotely and on-site.

Requirements

  • You are organized and communicate your ideas clearly.
  • Experience managing fleets of both Apple and Windows PCs.
  • Experience with VoIP telephone systems.
  • Comfortable evaluating and selecting software and hardware (computers, printers, scanners) for both office and warehouse applications.
  • Experience with Zebra barcode and label printers a plus.

To apply, please submit a short email outlining your experience and why you are interested along with your resume to jobs@blueapron.com.

 


Visual Designer

About the role

We are seeking a designer who believes in our mission of changing the way people eat and wants to work closely with our founding team.  This person will:

  • Design new features and enhancements to our online presence
  • Create design assets and materials to support marketing initiatives
  • Help evolve the overall look and feel of our brand and product.

Requirements

We're looking for a talented, detail-oriented web designer with a passion for visual design who is looking to get in on the ground floor of a rapidly growing business. Web and interactive design will be the majority of the responsibilities, but HTML/CSS and/or print design experience is a plus. Above all, we are looking for somebody who is excited about our product and works well with our team.

 

The role comes with a full-time salary and equity. To apply, please submit your resume, any relevant work samples, and a short email outlining your experience and why you are interested in this job to jobs@blueapron.com.

 


Bookkeeping Assistant

About the role

Blue Apron is looking for a speedy and meticulous candidate to assist with bookkeeping entries, onboarding new hires, maintaining organization of company files, inventorying office supplies, and general administrative and office management responsibilities. The candidate will also provide executive assistance such as calendar management to the CEO of the company. From time to time will also require taking responsibility for special projects as they come up.

An ideal candidate would have 2-4 years of administrative or office management experience as well as an understanding of the fundamentals of bookkeeping and some experience with Quickbooks or an equivalent bookkeeping system. Candidates with some educational background in accounting or HR will be favored as will candidates with some knowledge and experience in the food industry. The most important aspects of the position are strict attention to detail, time management skills, organization, and the ability to develop and implement new systems to keep the day to day operations of a rapidly growing and evolving start-up running smoothly.

Requirements:

  • College graduate preferred (ideally with a degree in business, accounting, or HR)
  • Strong MS skills (Word, Excel, etc.)
  • Familiarity with Quickbooks or equivalent accounting software
  • 1-5 years office experience

Pluses:

  • Familiarity with food industry accounts payable (invoicing, receiving, etc.)
  • Executive support experience

To apply for this position, please send an email to jobs@blueapron.com along with your resume and an email explaining why you are interested in this job.

 


Human Resources Manager

(Brooklyn, NY and Richmond, CA)

Blue Apron is looking for an experienced HR professionals to manage the day-to-day people process to support our hourly workforce in Brooklyn, NY and Richmond, CA.

About the job

  • Create and post compelling job descriptions that attract high quality employees.
  • Manage an established interview process to identify candidates with the skills, experience and attitude to be successful at Blue Apron. 
  • Onboard new employees, setting clear expectations and also building loyalty to the Blue Apron culture from day one.
  • Collect and process employment related paperwork to ensure that weekly payroll is processed accurately and efficiently.
  • Support the production team by managing weekly schedules and tracking employee availability.
  • Own the time & attendance system and create regular reports to help managers hold team members accountable for punctuality.
  • Track hourly Performance Reviews, and provide reminders to operations staff.
  • Create a culture of learning by thinking of ways to support existing training programs through preshift notes, break room signage, and refresher training.

About you

  • You've previously worked in an environment with 50+ hourly employees in an HR support role
  • You have been part of a great corporate culture before, and you have some ideas about how to create one at Blue Apron from the ground up.
  • You understand the basics of employment law – and know when to pick up the phone and ask for help
  • You’re willing to occasionally work odd hours to match our 24x7 production environment

To apply for this position, please send an email to jobs@blueapron.com along with your resume and an email explaining why you are interested in this job.


Customer Service Associate (Entry Level)

About the role:

We're looking for an enthusiastic and highly-motivated problem solver who loves working with people and who is passionate about delivering exceptional customer service. As a member of our rapidly-growing and fast-paced Customer Service team you will answer customer emails and calls, think on your feet to devise creative solutions to problems, and help customers manage their Blue Apron subscriptions.

The ideal candidate writes clearly, types quickly, and can strike up a conversation with just about anyone. We're looking for friendly people who can be both professional and personable. This entry-level position is based at our brand new SoHo headquarters, where you'll work a few steps away from our incredible and diverse team ranging from tech developers to marketing managers.

Requirements:

  • You have experience taking care of customers. Call center experience is ideal but experience delighting customers at restaurants, in retail, or elsewhere is great, too!
  • You're a people person! You love working with and talking to people. When you make someone smile it makes your day
  • You have stellar written and oral communication skills 
  • You're passionate about understanding problems and making things right 
  • You're friendly, helpful, and calming on the phone 
  • You have a contagiously happy attitude 
  • You're as passionate as we are about food and cooking!
  • We take care of customers 7 days a week, so weekend availability is strongly preferred

To apply for this position, please send your resume and cover letter to jobs@blueapron.com. In your cover letter please describe a time when you went above and beyond to serve a customer.

 


Director of Purchasing, East Coast

About the role

  • Purchase and maintain optimum levels of inventory to fulfill production of outbound recipe kits.
  • Establish and maintain regional vendor relationships while continuously researching new or alternative sources of supply. Negotiate with suppliers for favorable prices, terms, quality, and delivery. Resolve problems related to invoicing, product quality, or delivery. In coordination with other internal production locations, maintain national vendor programs.
  • Monitor produce market conditions to avoid sharp market increases and availability issues. Communicate favorable purchasing opportunities to management.
  • Understand application of freight and shipping to optimize cost of goods purchased.
  • Analyze and maintain recipe food costs to stay within weekly recipe budget.
  • Oversee receiving of product in accordance with company receiving procedures.
  • In coordination of Quality Control, ensure incoming product meets or exceeds the recipe’s quality specifications.
  • Ensure accurate, up-to-date item information within the database. Enter new products and price changes promptly and accurately into a purchase order system.
  • Minimize shrinkage/spoilage of perishable products. Obtain credit from suppliers where applicable for returned, damaged, or spoiled goods. Coordinate storage of items to be returned to suppliers.
  • Participate in periodic inventory counts. Conduct inventories as requested by management.
  • Attend weekly company meetings and review food cost summaries with the team.

Requirements:

  • Communication skills – must have good listening skills in addition to excellent verbal and written communication abilities.
  • Strong negotiation skills.
  • Excellent organizational skills.
  • Capacity to multitask to meet multiple demands and instructions coming from both the production facility and the corporate headquarters.
  • Ability to self-motivate and problem solve in a fast paced setting filled with hard deadlines.
  • Computer competency, including Excel & Word.
  • Willingness to learn and grow to meet the changing requirements of the job.
  • Minimum of 3 years foodservice experience.

Pluses:

  • Bachelor’s Degree in related field.
  • Bi-lingual, preferably English and Mandarin Chinese.
  • Produce buying experience.
  • Established relationships with growers and shippers. 

To apply for this position, please send an email to jobs@blueapron.com along with your resume and an email explaining why you are interested in this job.

 


Shift Supervisor

About the role:

  • Verify production numbers as products are assembled
  • Able to give directions and multitask
  • Must be strict and have ability to hold production team accountable
  • Work with packaging and sealing machines
  • Must be able to direct multiple employees
  • Examine and divide batches based on finished weight specifications
  • Record product, packaging, and order information on specified forms and records.

Requirements:

  • 2-5 years working in leadership role
  • College graduate preferred
  • Microsoft Excel proficient 
  • English language and professional communications skills are required.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Commitment to accuracy.

Working Conditions

  • Must be available for night shifts 11pm - 8am
  • Occasional environmental exposures to cold, heat, and water.
  • Must be able speak, read and understand basic directions.

To apply for this position, please send an email to jobs@blueapron.com along with your resume and an email explaining why you are interested in this job.

 


Customer Service Operations Manager

As we grow and scale our business at Blue Apron we’re looking for a driven problem solver and collaborator to tackle challenges on our rapidly-expanding Customer Service team. As a start-up our environment is unstructured so a strong candidate is a self-starter who has 3-5 years of experience working independently to set procedures, uphold standards, and deliver measurable quantitative results in a call center environment. This position is based in our brand new SoHo office.

About the role:

  • Scale our customer service team to new heights. You'll partner with our small, high-energy, and passionate team of associates and leads to lay the groundwork for bringing on more associates and raising the already-high quality of service we provide to our Blue Apron chefs!
  • Build our team by hiring, training, and coaching. You understand that even our best associates can get even better. You're eager to listen to calls, read emails, and look at data to pinpoint and act upon opportunities for improvement.
  • Be a part of our fun and fast-paced start-up culture. There are no stuffy offices or cubicles here. You’ll work closely with a diverse team that’s as passionate about our product and business as you are.
  • Have fun outside of the office, too. Sample new recipes in our test kitchen, attend weekly happy hours, and angle for a spot on our party-planning committee!

Requirements:

  • You’re process-oriented and inquisitive. You challenge the status quo. When you notice problems your first instinct is to ask questions to get down to root causes. You frown upon work-arounds and gymnastics and get satisfaction from even small changes that get things running smoothly and efficiently.
  • Numbers are second-nature to you. When you think Customer Service you think response times, Erlang, and first-touch completion rate. You analyze data and use data analysis to inform business decisions. You’re an Excel expert. Comfort working with pivot tables, vlookups, and other advanced Excel features strongly preferred.
  • You have a passion for solving problems collaboratively. You communicate clearly verbally and in writing. You take in feedback and others’ ideas and value brainstorming and working through problems iteratively.
  • You work with a high sense of urgency and prioritize your time.
  • 3-5 years of experience leading a team in a call center or customer service environment a must.

To apply for this position please email your resume and cover letter to jobs@blueapron.com. In your cover letter please (1) describe one person whose career you've impacted through training or coaching and (2) discuss a specific and important quantitative result you’ve achieved in your customer service career to date.


Email Marketing Manager

Blue Apron is looking for an experienced Email Marketing Manager to join our rapidly growing team.  This person will own Blue Apron’s email channel soup to nuts (pardon the pun, but we’re food lovers over here), engaging new and existing customers to drive revenue and build loyalty to our brand.

We are looking for a roll-up-your-sleeves operator who obsesses over email and thrives in detail, organization, and analysis.  The successful candidate should have direct, hands-on experience conceptualizing, implementing and scaling successful email campaigns for an online retail or e-commerce business.

About the role:

  • Own Blue Apron’s email strategy as a member of the Blue Apron marketing team
  • Conceptualize, develop and create email marketing campaigns to drive new customer acquisition and maximize subscription conversion among non-subscribed users
  • Partner closely w/ creative, product management, technology teams and our email service provider to execute campaigns and measure their effectiveness
  • Analyze data and develop a testing/learning agenda to continuously optimize and improve Blue Apron’s email channel
  • Develop and leverage customer segmentation to deliver relevant and effective communications
  • Develop a plan to manage the customer lifecycle from newsletter signup through to subscription
  • Develop and test promotional offers that have rational and emotional resonance to our customers
  • Author creative briefs to bring the email strategy and promotional plans to life
  • Oversee hind-sighting and competitive benchmarking to understand email effectiveness and inform future strategies
  • Maintain in-depth knowledge of industry best practices, trends, consumers insights and shopping habits

Requirements:

  • Bachelors degree with strong academic performance
  • 2-4 years of email marketing experience
  • Strong analytic skills
  • Excellent copywriting, communication, and presentation skills
  • Exceptional organizational skills and an extraordinary attention to detail
  • Ability to project manage/prioritize multiple projects simultaneously
  • Self-starter who can power through ambiguity and thrives in a fast-paced, dynamic start-up environment
  • Proficient in Excel, Powerpoint, Word, and experience with popular email service providers
  • Experience with Responsys (our email service provider) a plus 
  • Experience with coding HTML emails a plus
 
To apply, please submit your resume, and a short cover letter to jobs@blueapron.comPlease outline your experience, your past successes and why you are the world’s best candidate for this role.